Ultimate Bike Service
The full reset — a complete, detailed overhaul to bring your bike back to near‑new condition
Service Description
Our Ultimate Service is the most comprehensive package we offer. Your bike is fully stripped, deep‑cleaned, refreshed, and rebuilt with meticulous attention to detail. Ideal for high‑performance bikes needing a complete restoration. Service includes: Bike Wash & Full Detail – Restore a spotless, like‑new finish Drivetrain Degrease & Ultrasonic Clean – Thorough cleaning of all drivetrain components Chain Wax Treatment – Maximum efficiency and longevity Premium Gear Tuning – Precision shifting performance Hanger Alignment – Accurate, smooth drivetrain function B‑Tension, Limit Screw & Cable Adjustments – Complete derailleur optimisation Derailleur Pivot Lubrication – Improve shifting responsiveness Replace Gear Inner & Outer Cables – Restore crisp shifting control Electronic Drivetrain Service (if applicable): Charge Di2 / AXS Batteries Replace Shifter Batteries* Brake System Overhaul: Caliper Alignment & Rotor Truing Replace Brake Inner & Outer Cables* Lever Travel Check & Adjustment Lubricate Lever Pivots Rotor Reconditioning* Front & Rear Brake Bleed Deep Caliper Cleaning Piston Lubrication & Reset Install & Bed‑In Brake Pads* Full Frame Restoration: Complete Disassembly – Remove all components Frame Damage Inspection Clean & Re‑grease All Fasteners & Headset Replace Bar Tape* Replace Gear Inner & Outer Cables Replace Brake Inner & Outer Cables Replace Bearings if required* Reinstall All Components & Torque to Spec Additional Component Services: Hub Service – Clean, re‑grease, and adjust front & rear bearings* Pedal Service – Remove, deep clean, inspect for wear/play/corrosion*, grease bearings & threads, reinstall Wheel Truing – Ensure wheels run perfectly straight Tyre Inflation – Set to ideal pressure Final Checks: Comprehensive Test Ride – Validate performance under real conditions Detailed Service Report – Full summary of work completed
Cancellation Policy
At PROVELLO Cyclery, every service is handled with the same care and craftsmanship we put into our custom builds. To keep your experience smooth and on time, please review our booking policy below. 1) Scope of Services This policy applies to all workshop bookings, including: General services & tune‑ups Drivetrain overhauls & brake servicing Wheel builds & truing Component installs & cockpit fitting Bottom bracket / headset service Custom builds & restorations Event prep and race‑day checks 2) How to Book You can book via: Website booking form (preferred) Email: contact@provellocyclery.com.au Instagram/Facebook DM: @provello.cyclery Please include: bike type, service required, preferred dates, and any known issues. 3) Lead Times & Turnaround Standard services: 1–5 business days Complex work / custom builds: 5–15 business days Turnaround may vary depending on parts availability and workload. We’ll confirm an estimated completion date when you book. 4) Quotes & Approvals We provide upfront estimates before work begins. If additional issues are found, we’ll contact you for approval before proceeding. If we can’t reach you within 24 hours, your job may be paused and turnaround extended. 5) Parts Ordering & Special Orders Special‑order parts or premium components may require pre‑payment. If a part is back‑ordered, we’ll offer alternatives or revised timelines. Customer‑supplied parts are accepted, but: Must be new or safely usable Compatibility is the customer’s responsibility (we can advise before booking) No warranty on customer‑supplied parts 6) Deposits Standard services: no deposit required. Custom builds / large jobs (>$500): 20–50% deposit. Deposits are non‑refundable if cancelled within the late‑cancellation window. 7) Confirmations & Reminders You’ll receive a booking confirmation and reminder prior to your appointment. Please arrive on time to maintain your spot. 8) Rescheduling & Cancellations Reschedule: Free with 24+ hours’ notice. Cancel 24+ hours before: no fee (deposit, if any, can be held as store credit for 60 days). Late cancellation (<24 hours): $39 fee or forfeit of deposit (whichever is greater). No‑show: $59 fee or forfeit of deposit (whichever is greater). 9) Late Arrivals If you’re >15 minutes late, we may need to shorten the service or rebook to avoid delays for other customers.
Contact Details
shop 8/43 Price Street, Nerang QLD 4211, Australia
+61 431 128 270
contact@provello.com.au